Frequently Asked Questions
Everything you need to know about e-notarization with NotaryHub
What is a digital notary platform?
A digital notary platform enables notarization of documents through an online system. NotaryHub uses secure workflows, identity verification and digital signatures to validate documents in compliance with Singapore regulations.
How do I upload documents for notarization?
Simply log in to your NotaryHub account, select 'New Notarization', upload your document in PDF format and follow the guided steps to complete identity verification and sign.
What forms of identity verification are accepted?
NotaryHub supports multiple verification methods including government-issued ID scan, live video check and security questions. Each method meets local regulatory standards for authenticity.
How long does the notarization process take?
Most documents are processed within one business day once identity verification is complete. Larger batches may require additional time for review.
Can I download the notarized documents immediately?
Yes. Once notarization is finalized, you can download a certified PDF with an embedded digital seal and timestamp from your dashboard.
Is my data kept confidential?
NotaryHub uses secure ID scanning and live video checks to confirm your identity in real time, ensuring each electronic notarization meets Singapore’s regulatory requirements.
Can I notarize documents across borders?
Yes, NotaryHub operates globally, enabling you to connect with licensed notaries in multiple jurisdictions, subject to local regulations and document requirements.
What file formats are supported?
You can upload PDF, DOCX and common image formats. After verification and signing, you receive a downloadable notarized PDF copy of your document.
Is the process legally recognized in Singapore?
Yes, digital notarizations on NotaryHub comply with Singapore’s Electronic Transactions Act and related regulations, making them valid for official use.
How long does notarization take?
Most notarizations are completed within 15 minutes of submission, depending on document complexity and your response time.
What security measures are in place?
We use end-to-end encryption, ISO-certified data centers, and continuous monitoring to protect your information throughout the notarization process.
Can I track the status of my notarization?
Absolutely. Your NotaryHub dashboard provides live updates at each step, from document upload to final notarized copy delivery.
Who do I contact for support?
For assistance, call +6585299061 or email [email protected]. Our team is available to help you with any questions.